Shipping policy
Thank you for shopping at Day's Jewelry & Co. We have created this shipping policy to provide transparency about our shipping process and procedures.
Order Processing Time: Orders are typically processed within 1-5 business days of receiving your order. Processing times may vary depending on product availability, holidays, and other factors.
Shipping Carriers: We work with several reputable shipping carriers, including but not limited to Canada Post, FedEx, and UPS. We reserve the right to select the carrier that will best meet the delivery timeframe and cost for your order.
International Shipping: We offer international shipping to select countries. International shipping rates and estimated delivery times will be calculated at checkout based on your location and selected shipping method. Please note that you may be responsible for customs fees and other import charges imposed by your country.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order on the carrier's website using the tracking number provided.
Delivery Issues: We are not responsible for any delivery delays or issues caused by the carrier or due to unforeseen circumstances, such as weather or natural disasters. If your order is lost, stolen, or damaged during shipping, please contact the carrier directly to file a claim. We will assist you in resolving the issue to the best of our ability.
Shipping Restrictions: We may not be able to ship certain products to certain locations due to legal restrictions or carrier limitations. We reserve the right to cancel orders that cannot be shipped to your location or that violate shipping regulations.
Changes to the Policy: We reserve the right to modify this shipping policy at any time without notice. The most current version will be posted on our website, and we encourage you to review it periodically.
Contact Us: If you have any questions or concerns about our shipping policy, please contact us at dayjewelryandco@gmail.com. We will respond to your inquiry as soon as possible.